Power Pro-Tech - Buyer Beware!

Generator Buyers Beware! Manufacturers are Trying to Hold you Hostage on Service!
Unbeknownst to many buyers, most of the large generator manufacturers are equipping the newest models with control systems that run on proprietary software. These control systems enable electronic diagnostics and the resetting / recalibration of engine, stator, and transfer switch parameters when repairs are performed.
Here's the Problem: These manufacturers are refusing to make the software "keys" available to customers and their selected third-party service providers. The implication is clear. Generator manufacturers are trying to monopolize service by eliminating competition to their own expensive in-house service groups. Without competition, these manufacturers will have the leverage to charge exorbitant prices for repairs and other after-market services. You Have A Choice - Tell Them NO! Purchase Generators from only those Manufacturers who are committed to "Open Architecture", enabling Service and Repairs by your own maintenance personnel and/or the Service Company of YOUR CHOICE. Insist on receiving Fully-Enabled copies of All Software Keys for each generator and transfer switch that you purchase, with full manuals and other operating instructions.
The Good News: There are several Generator brands of quality comparable or superior to the large manufacturers. You do not have to do business with companies engaging in anti-consumer, anti-competitive business practices. To learn more about this issue and the options available to you as a Purchaser, please call us - 800-437-4474. Demand Your Right to Repair!

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To offer the highest quality service and most compelling economic value to companies that rely on
emergency power to protect and preserve the welfare of their customers, employees and business.

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